all about bone china
day time menu
tapas menu
drinks menu
special offers
set menu for parties
plate to date wedding hire

Restaurant Booking & Cancellation Policy

Bone China Truro is open for lunch between 12pm and 3pm and again for dinner 5:30 to 9pm, Tuesday to Saturday.

We are a small intimate venue which can seat up to 30 guests during lunch and dinner service. We can accommodate groups of guests but require certain regulations In order to ensure that you and our other guests can receive the best level of service from us.

When booking parties with over 6 persons we require a minimum of £10per person deposit paid when the booking is made.

Cancellation Policy

The restaurant’s continued viability relies on reservations being honoured by our customers, and adequate notice being given of any changes or cancellations.

Accordingly the following applies:

Bone china Truro reserves the right to charge a cancellation fee of £10 per person for any bookings changed or cancelled within this 24 hour notice period.

We reserve the right to charge a cancellation fee for any booking that are cancelled, or if numbers are reduced without prior notice.

For all bookings, you must notify us of a cancellation or any changes to the number of guests at least 24 hours prior to your booking, for this instant we will return the £10 deposit paid.

The cancellation fee reflects the cost incurred by Bone china, in terms of staffing, food, and any lost revenue as a result of turning away other potential bookings.

We will notify you if any cancellation fee is applied

Any bookings which fail to turn up without any prior notice, will also incur a £10 per person fee.

Where possible, Bone China's team will actively manage restaurant bookings by checking attendance with the main guests/contact we have in our bookings diary

We do ask that once you have secured a reservation at a particular time that you adhere to that time. We strongly recommended that groups reserve a table in advance by contacting the team directly.

Tel: 01872 273709

Email: .

~

If a reservation is made then the table is yours for the whole of service and we do not normally ask you to vacate a table unless pre-arrange prior to your visit. However, should you arrive more than 30 minutes after your booking time without forewarning, then you may lose your table to another group.

We would respectfully ask that you are ready to be seated at the time of your reservation. Should you arrive after your booking time, we may need to hold you back to a later time to ensure the best possible level of service to all our guests.

It is essential that we are notified of any specific dietary requirements prior to your visit to ensure that we can cater for you appropriately. If you have not informed us at the point of booking, please contact the restaurant to discuss your requirements with a member of our team.



See our reviews on Trip Advisor

Website designed with love and cups of tea on a raven writing desk by avc.agency
Copyright © 2017 Bone China Truro, All Rights Reserved.
Restaurant Booking & Cancellation Policy